Protect casino assets by identifying counterfeit currency, observing floor activity, and reporting suspicious activity or procedural irregularities Comply with all organizational Gaming Regulations, Policies and Procedures, including Title 31 transactions and reporting requirements.Discover San Diego’s first and luckiest casino, Sycuan Casino Resort located in San Diego, California.

Maintain open lines of communication with Slot personnel regarding any incidents that occur on the slot floor.

Redeem slot machine tickets, process hand pays and conduct cash transactions for guests with accuracy. Process jackpot winnings by identifying winning guest, verifying jackpot at game level, accurately processing jackpot documentation, fulfilling payment of verified winnings (up to approved level) and celebrating with the guest.Contacting the appropriate personnel to repair the slot machine or program functionality. Repair minor slot machine errors such as bill acceptor tilts, printer errors, replenish ticket paper.Assisting other team members and departments - by supporting club card needs, marketing needs, drink service needs, safety reporting, observing possible deficiencies and taking action to resolve them in a timely manner. Multi-task in a fast-paced environment while addressing service-related needs in assigned slot sections by assisting guests with questions or needs, maintaining a clean and safe gaming environment by pushing in chairs, and picking up trash.

Explaining slot game rules & pay tables as needed for guests.

Respond to service calls via smart device or radio transmission to ensure prompt guest service.

Provide guest service and support by maintaining a slot floor presence delivering service excellence to meet the established service standards while assigned to a slot section and building rapport with guests.

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